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Downloads FAQ

I get an error message saying the file doesn't exist...
If you see this message, it means that I've messed up. There is a discrepancy between the actual file name and the information stored in my database.

If this happens, send an e-mail to support@otr.us as soon as possible (flag it urgent) so I can correct the problem.

While I'd like to say this will never happen, it has happened 3 times over the last few months that we've been offering downloads. Chances are good that it may happen again in the future.

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